Welcome to The Buttery Dish! We want to ensure that your experience with us is enjoyable and seamless. Please read through the following terms and conditions carefully before booking a course.
Location
All courses are held at Hollyhock House, 50 Cheltenham Road, Winchcombe, Cheltenham GL54 5NQ.
Booking & Payments
- Full payment is required at the time of booking to secure your place on the course.
- Your booking will be confirmed via email upon receipt of payment.
Cancellations & Refunds
- Courses can be cancelled, refunded, or transferred to another date up to 14 days before the scheduled course.
- Cancellations made within 14 days of the course date are liable for the full charge unless we are able to fill your place.
- If your place is successfully filled, a refund or transfer will be processed at our discretion.
Transfers
- If you wish to transfer your booking to a different date or person, this must be arranged at least 14 days in advance.
- Transfers within 14 days are only possible if we are able to refill your original place.
Course Changes & Cancellations by Us
- We reserve the right to make changes to the course content, date, or instructor. If such changes are necessary, we will notify you as soon as possible.
- In the unlikely event that we need to cancel a course, you will be offered a full refund or the opportunity to transfer to another available course.
Allergies
- Milk
- Eggs
- Wheat
- Peanuts
- Tree Nuts
- Soy
- Shellfish
If you have a food allergy, please get in contact us before booking your workshop.
By booking with The Buttery Dish, you agree to these terms and conditions. If you have any questions or concerns, please feel free to contact us.
We look forward to welcoming you to Hollyhock House!
